ClientExec is a customer management, support, and billing solution. The NEWEDGE ClientExec software package enables businesses to easily and effectively manage their online business. With the power of services, plugins and modules, most of your companies every day tasks are performed without manual intervention.
Here are but just a few reasons to select ClientExec for your customer management needs:
* Enhanced Security. In this ever growing security conscience society of ours we care deeply about your customer's data. ClientExec will further encrypt credit cards with passphrases or passwords that are never stored on the server. That is right, even if your server or db gets compromised your customers credit card information is safe. * We listen to our customers and build features responsibly. ClientExec does not try to be all things to all people; you are in control. Instead we want it to be a natural addition to your business, a powerful tool you use, not get lost within. We provide the mechanism for you to create the plugins you require as we build on the core features needed in a mature customer management system. * ClientExec is not pigeon holed.. Want to do more than just hosting? Need to support software sales, protected downloads, site subscriptions? ClientExec will handle all of these non hosting business types with no extra confusion. We build a core customer management system with modules that suit your needs. * A growing community for everything you might want. A community helps get the full potential of your software package. The ClientExec community is growing. Not only do you get support from the official ClientExec support forum, but you get the 5000 member strong ce-talk.com forum, ceaddons.com and ce-mods.com. These communities are helping build a healthy user based support group to ensure you get what you need in this wide open market.
ClientExec is a powerful integrated customer management, billing & support system. It provides everything you need to manage your customers. Packed with features while remaining easy to use, we've tried to highlight what we feel are the most important features below. You can see a full features list here.
Manage from Anywhere No need to wait until you get to your office to create estimates, invoice your customers or respond to support tickets. Work from home or on the road. Working on-line, you will gain the freedom to operate your business in a way that works for you.
Support Center Have your staff manage support tickets painlessly and quickly. Prevent emails and support issues from getting lost. ClientExec's email management system helps you route, track and deliver messages.
Administration ClientExec frees you to grow your business, by providing an easy way to setup your offerings and automate the daily tasks associated with administering your company. With the many settings found in our applications, cleverly organized to avoid a bloated feel, you can customize just about all aspects of what makes your business unique.
Customer Repository ClientExec gives your entire company a complete view of each of your customers, enabling you to collect the custom information you require of every account and contact. The account manager facilitates collaboration between your staff members, builds and maintains strong, lasting customer relationships and much more.
Billing Module Whether you're creating an estimate, invoicing for your work, or creating a recurring fee, ClientExec tracks all the related information. The invoice manager allows merging of billable items, accepts major credit cards, archives invoices, and even annotates what check numbers were used to pay invoices.
Intuitive Interface ClientExec provides a separate interface for both your customers and staff members. The intuitive and user friendly client interface allows your customers to log into the member area and receive either support or quickly perform various billing and profile functions. While in the member area, your clients may view announcements, update profile, download files available to them, or just view payment history.
Manage and Share Files Your business runs on many sources of information - documents, spreadsheets, presentations, software, and more. Access to this information might be crucial to customers based on user groups or to specific individuals. ClientExec makes it easy to keep your files organized and easily accessible via robust permissions.
Insightful Reports Over 10 open sourced reports instantly give you a complete picture of your business. With just a few clicks of the mouse, everything is at your fingertips - monthly revenue reports, income growth, upcoming transactions, support reviews, customer balances, and more.
Flexibility and Muscle Just by extending abstract classes and declaring your actions and views in a configuration file, even your team can create their very own integrated ClientExec modules. Need additional reports, maybe plug-ins for registrars not included in ClientExec? You can develop these yourself, or better yet, many developers are creating additional expandable modules for the community to use, visit ceaddons.com to view additional ways to expand your ClientExec installation.
Customization No two companies are exactly alike. Think about everything that's unique about your products and organization. That is why ClientExec provides open language files, snap-ins, powerful plug-ins, CSS and template files for UI customization. All to help you experience as unique an experience as your company is.
For a full features list of ClientExec please Click Here
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* Restricted to DOX Hosting clients only
ClientExec - Monthly License $10.95 (discounted rate!) - normally $15.95
